Data Protection

Privacy
Policy

At Balaji Freight Packers and Movers, we value your privacy and are committed to protecting the personal information you share with us.

Last Updated: June 2025

01

Information We Collect

Personal Information

  • Name
  • Contact details (Phone number, Email address)
  • Pickup and delivery address
  • Identification documents (if required)

Transactional Information

  • Payment details (processed through secure third-party payment gateways)
  • Service history and booking records

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking technologies
02

How We Use Your Information

  • To provide and manage our moving and packing services efficiently
  • To process payments and generate invoices
  • To communicate with you regarding service updates, promotions, and offers
  • To enhance security and prevent fraudulent activities
  • To improve our website and services based on user feedback
03

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share it with:

Service Partners

Third-party vendors, transporters, and associates who assist in service delivery.

Payment Processors

Secure payment gateways for processing transactions.

Legal Authorities

If required by law or to protect our rights and prevent fraud.

04

Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for all data transmission
  • Regular security audits and updates
  • Restricted access to personal data
  • Secure server infrastructure

However, no online transaction is 100% secure. We encourage users to take precautions when sharing sensitive information online.

05

Your Rights

You have the following rights regarding your personal data:

Access

Request a copy of your personal data we hold.

Correction

Update or correct inaccurate personal information.

Deletion

Request deletion of your data (subject to legal obligations).

Opt Out

Unsubscribe from marketing communications anytime.

06

Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Improve website performance and functionality
  • Deliver relevant content and advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

07

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us: If you have any questions about this Privacy Policy, please contact us at 09512003392 or visit our Contact Page.

Questions About Your Privacy?

Our team is committed to transparency. Reach out if you need clarification on any aspect of our privacy practices.